IT Support Services

Protected Data Center > IT Support Services
[wgl_spacing spacer_size=”150px”][wgl_double_headings squares_color=”#f6f6f6″ align=”center” title_tag=”h1″ title_color=”#ffffff” custom_title_color=”true”]PROTECTED HARBOR IT SUPPORT SERVICES[/wgl_double_headings][wgl_spacing spacer_size=”150px”]
[wgl_spacing spacer_size=”45px”][wgl_double_headings squares_color=”#f6f6f6″ title_size=”38px” title_color=”#232323″ responsive_font=”true” font_size_tablet=”38″ font_size_mobile=”34″]IT Helpdesk & IT Support Services in New York & New Jersey[/wgl_double_headings][wgl_spacing spacer_size=”22px”][wgl_custom_text font_size=”16″]Are you sick and tired of bad MSP’s and annoying break-fix service? Are you finding yourself losing productivity because of technical issues? Are you waiting for what feels like an eternity to get a call back from your computer guy?

 

Protected Harbor’s IT support provides responsive around-the-clock assistance for any IT problem; so your team can focus on their work, producing results. Your IT infrastructure is our top priority. We build, manage and deliver the best IT solutions because we love technology and care about our clients success.

 

Working with Protected Harbor means: 

 

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[wgl_spacing spacer_size=”20″][wgl_button button_text=”Get A Free IT Audit” align=”center” icon_type=”font” icon_pack=”flaticon” icon_position=”right” icon_flaticon=”flaticon-right-arrow” link=”url:%2Fcontact-us%2F|title:Contacts”][wgl_spacing spacer_size=”25px”]
[wgl_spacing spacer_size=”40″][wgl_double_headings squares_color=”#f6f6f6″ title_color=”#232323″ subtitle=”IT SUPPORT SEVICES” add_squares=”true” responsive_font=”true” font_size_tablet=”38″ font_size_mobile=”34″]IT Support & Management Services for More Uptime[/wgl_double_headings]
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A full suite of managed infrastructure solutions that brings security and stability back to managing your business technology while eliminating chaos and accelerating growth.
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[wgl_services service_anim=”back_slide” front_frame_color=”#e6e6e6″ front_icon_type=”font” front_icon_font_type=”type_flaticon” icon_flaticon=”flaticon-pen-3″ front_icon_color=”#eb7800″ front_title_color=”#232323″ front_descr_color=”#616161″ read_more_text=”Learn More” button_customize=”gradient” button_text_color=”#ffffff” button_text_color_hover=”#ffffff” front_title=”NETWORK ENGINEERING” front_descr=”The computer network that supports in-house voice, data, video and wireless network services.” add_read_more=”true” add_button_arrow=”true” link=”url:%2Fnetwork-engineering%2F|title:Network%20Engineering”][wgl_spacing spacer_size=”30px”]
[wgl_services service_anim=”back_slide” anim_dir=”to_bottom” front_frame_color=”#e6e6e6″ front_icon_type=”font” front_icon_font_type=”type_flaticon” icon_flaticon=”flaticon-nut” front_icon_color=”#eb7800″ front_title_color=”#232323″ front_descr_color=”#616161″ read_more_text=”Learn More” button_customize=”gradient” button_text_color=”#ffffff” button_text_color_hover=”#ffffff” front_title=”IT CONSULTING” front_descr=”Helping to plan and manage technology projects from strategy to operations.” add_read_more=”true” add_button_arrow=”true” link=”url:%2Fit-consulting%2F|title:IT%20Consulting”][wgl_spacing spacer_size=”30px”]
[wgl_services service_anim=”back_slide” anim_dir=”to_left” front_frame_color=”#e6e6e6″ front_icon_type=”font” front_icon_font_type=”type_flaticon” icon_flaticon=”flaticon-code” front_icon_color=”#eb7800″ front_title_color=”#232323″ front_descr_color=”#616161″ read_more_text=”Learn More” button_customize=”gradient” button_text_color=”#ffffff” button_text_color_hover=”#ffffff” front_title=”TECHNOLOGY AUDITS” front_descr=”Reviewing and evaluating your IT infrastructure, applications, data use, and technology.” add_read_more=”true” add_button_arrow=”true” link=”url:%2Ftechnology-audit%2F|title:Tech%20IT%20Audit”][wgl_spacing spacer_size=”30px”]
[wgl_services service_anim=”back_slide” front_frame_color=”#e6e6e6″ front_icon_type=”font” front_icon_font_type=”type_flaticon” icon_flaticon=”flaticon-idea-1″ front_icon_color=”#eb7800″ front_title_color=”#232323″ front_descr_color=”#616161″ read_more_text=”Learn More” button_customize=”gradient” button_text_color=”#ffffff” button_text_color_hover=”#ffffff” front_title=”TECHNOLOGY IMPROVEMENT PLAN” front_descr=”IT and technology roadmap designed to deliver the best strategy for your company using proven processes.” add_read_more=”true” add_button_arrow=”true” link=”url:%2Ftechnology-improvement-plans%2F|title:Technology%20Improvement%20Plan”][wgl_spacing spacer_size=”30px”]
[wgl_services service_anim=”back_slide” anim_dir=”to_top” front_frame_color=”#e6e6e6″ front_icon_type=”font” front_icon_font_type=”type_flaticon” icon_flaticon=”flaticon-translation” front_icon_color=”#eb7800″ front_title_color=”#232323″ front_descr_color=”#616161″ read_more_text=”Learn More” button_customize=”gradient” button_text_color=”#ffffff” button_text_color_hover=”#ffffff” front_title=”IT HELP DESK” front_descr=”You have 24/7/365 access to live technical support. Every ticket is answered on average within 15 minutes.” add_read_more=”true” add_button_arrow=”true” link=”url:%2Fit-helpdesk%2F|title:IT%20Helpdesk”][wgl_spacing spacer_size=”30px”]
[wgl_services service_anim=”back_slide” anim_dir=”to_left” front_frame_color=”#e6e6e6″ front_icon_type=”font” front_icon_font_type=”type_flaticon” icon_flaticon=”flaticon-cloud-computing” front_icon_color=”#eb7800″ front_title_color=”#232323″ front_descr_color=”#616161″ read_more_text=”Learn More” button_customize=”gradient” button_text_color=”#ffffff” button_text_color_hover=”#ffffff” front_title=”ON-SITE TECH SUPPORT” front_descr=”Our certified technician’s are always available to help bring your network back online, perform maintenance, and install new systems.” add_read_more=”true” add_button_arrow=”true” link=”url:%2Fon-site-support%2F|title:Onsite%20Support”][wgl_spacing spacer_size=”30px”]
[wgl_services service_anim=”back_slide” front_frame_color=”#e6e6e6″ front_icon_type=”font” front_icon_font_type=”type_flaticon” icon_flaticon=”flaticon-pen-3″ front_icon_color=”#eb7800″ front_title_color=”#232323″ front_descr_color=”#616161″ read_more_text=”Learn More” button_customize=”gradient” button_text_color=”#ffffff” button_text_color_hover=”#ffffff” front_title=”LOAD BALANCING” front_descr=”Ensuring no single server has too much demand, spreading the work load evenly. Load balancing helps to improve application responsiveness and accessibility.” add_read_more=”true” add_button_arrow=”true” link=”url:%2Fload-balancing%2F|title:Load%20Balancing”][wgl_spacing spacer_size=”30px”]
[wgl_services service_anim=”back_slide” anim_dir=”to_bottom” front_frame_color=”#e6e6e6″ front_icon_type=”font” front_icon_font_type=”type_flaticon” icon_flaticon=”flaticon-nut” front_icon_color=”#eb7800″ front_title_color=”#232323″ front_descr_color=”#616161″ read_more_text=”Learn More” button_customize=”gradient” button_text_color=”#ffffff” button_text_color_hover=”#ffffff” front_title=”HARDWARE INSTALLATION” front_descr=”Installing and configuring hardware strategically to ensure your hardware is safe from cyber threats and running at top speed.” add_read_more=”true” add_button_arrow=”true” link=”url:%2Fhardware-installation-optimization%2F|title:Hardware%20Installation”][wgl_spacing spacer_size=”30px”]
[wgl_services service_anim=”back_slide” anim_dir=”to_left” front_frame_color=”#e6e6e6″ front_icon_type=”font” front_icon_font_type=”type_flaticon” icon_flaticon=”flaticon-cloud-computing” front_icon_color=”#eb7800″ front_title_color=”#232323″ front_descr_color=”#616161″ read_more_text=”Learn More” button_customize=”gradient” button_text_color=”#ffffff” button_text_color_hover=”#ffffff” front_title=”NETWORK OPERATIONS CENTER” front_descr=”Optimizing your network with 24/7 continuous monitoring of the performance and health of your network.” add_read_more=”true” add_button_arrow=”true” link=”url:%2Fnetwork-operation-center%2F|title:Network%20Operation%20Center”][wgl_spacing spacer_size=”30px”]
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[wgl_spacing spacer_size=”45″][wgl_double_headings squares_color=”#f6f6f6″ title_size=”38px” title_color=”#232323″ responsive_font=”true” font_size_tablet=”38″ font_size_mobile=”34″]Customized IT Help and Tech Support For Your Business[/wgl_double_headings][wgl_spacing spacer_size=”22px”][wgl_custom_text font_size=”16″]Our IT support gives businesses a comprehensive management and monitoring solution for on-premises cloud and IT infrastructure. We enhance operational agility, reduce risks, optimize cloud and technology infrastructure investments.

 

Protected Harbor IT support covers every aspect of technology, including: IT consulting, project management, technology procurement, virtual CIO consulting, technology improvement plans as well as audits, our remote services, and IT help-desk.[/wgl_custom_text][wgl_spacing spacer_size=”100px”]

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[wgl_spacing spacer_size=”30px”][wgl_services_4 icon_type=”font” icon_font_type=”type_flaticon” icon_flaticon=”flaticon-pen-3″ alignment=”center” item_pad=”29″ item_pad_top=”48″ title_size=”20″ title_weight=”700″ content_size=”14″ custom_icon_size=”52″ title=”15:1 Tech to Admin Ratio” add_shadow=”true” add_link=”true” link_container=”true” service_content=”We are a company of engineers. For every one admin we have 15 technicians.”]
[wgl_spacing spacer_size=”0″ screen_tablet=”767″ responsive_tablet=”true” size_tablet=”30″][wgl_services_4 icon_type=”font” icon_font_type=”type_flaticon” icon_flaticon=”flaticon-support” alignment=”center” item_pad=”29″ item_pad_top=”48″ title_size=”20″ title_weight=”700″ content_size=”14″ custom_icon_size=”52″ title=”95% Client Retention” add_shadow=”true” add_link=”true” link_container=”true” service_content=”Our clients are so happy with us, they don’t leave.”]
[wgl_spacing spacer_size=”30px”][wgl_services_4 icon_type=”font” icon_font_type=”type_flaticon” icon_flaticon=”flaticon-paper-plane-3″ alignment=”center” item_pad=”29″ item_pad_top=”48″ title_size=”20″ title_weight=”700″ content_size=”14″ custom_icon_size=”52″ title=”15 Min. Response Time” add_shadow=”true” add_link=”true” link_container=”true” service_content=”We get back to all tickets in an average of 15 minutes.”]
[wgl_spacing spacer_size=”0″ screen_tablet=”767″ responsive_tablet=”true” size_tablet=”30″][wgl_services_4 icon_type=”font” icon_font_type=”type_flaticon” icon_flaticon=”flaticon-cloud-computing” alignment=”center” item_pad=”29″ item_pad_top=”48″ title_size=”20″ title_weight=”700″ content_size=”14″ custom_icon_size=”52″ title=”+90 Net Promoter Score” add_shadow=”true” add_link=”true” link_container=”true” service_content=”Our clients tell their friends about us. 90% of new clients come from referrals.”]
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[wgl_spacing spacer_size=”20px”][wgl_double_headings squares_color=”#f6f6f6″ title_color=”#232323″ responsive_font=”true” font_size_tablet=”38″ font_size_mobile=”34″]The Best IT Support Company with Outstanding Customer Service[/wgl_double_headings][wgl_spacing spacer_size=”17px”]

With over 25 years as an award-winning IT provider, we support over thousands of users across the country. People never want to have to make that call to us, but they love our customer support team when they do. Not only do we provide exceptional customer service, but we bring a level of speed, reliability, and professionalism unlike any IT team you’ve ever seen.

Sign up today and start enjoying the benefits of a dedicated success manager who knows your business inside and out, an always-on-call support team, plus the experience and knowledge of top tech experts.

Leave your IT to us so you can focus on the more important aspects of your business. All you have to do is schedule a call, get a quote, and let us do the rest.

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IT Support & Services for New York, New Jersey, & Connecticut Businesses

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Transform Your Technology Into A Competitive Advantage

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[wgl_spacing spacer_size=”50px”][wgl_double_headings squares_color=”#f6f6f6″ align=”center” title_size=”36px” title_color=”#232323″]Our Technology Partners[/wgl_double_headings][wgl_spacing spacer_size=”50px”][wgl_clients item_grid=”6″ item_anim=”zoom” autoplay_speed=”2000″ values=”%5B%7B%22thumbnail%22%3A%222936%22%7D%2C%7B%22thumbnail%22%3A%222950%22%7D%2C%7B%22thumbnail%22%3A%222943%22%7D%2C%7B%22thumbnail%22%3A%222937%22%7D%2C%7B%22thumbnail%22%3A%222952%22%7D%2C%7B%22thumbnail%22%3A%222945%22%7D%2C%7B%22thumbnail%22%3A%222935%22%7D%2C%7B%22thumbnail%22%3A%222946%22%7D%2C%7B%22thumbnail%22%3A%222939%22%7D%2C%7B%22thumbnail%22%3A%222938%22%7D%2C%7B%22thumbnail%22%3A%222949%22%7D%2C%7B%22thumbnail%22%3A%222934%22%7D%2C%7B%22thumbnail%22%3A%222951%22%7D%2C%7B%22thumbnail%22%3A%222948%22%7D%2C%7B%22thumbnail%22%3A%222940%22%7D%2C%7B%22thumbnail%22%3A%222941%22%7D%2C%7B%22thumbnail%22%3A%222944%22%7D%2C%7B%22thumbnail%22%3A%222947%22%7D%2C%7B%22thumbnail%22%3A%222942%22%7D%5D” use_carousel=”true” autoplay=”true”][wgl_spacing spacer_size=”50px”]
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Get a Free IT Audit



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With over 70% of organizations planning on continuing to allow their employees to work from home indefinitely, a well-run IT help-desk is no longer a nice to have but instead a must have.

We provide a seamless employee experience with a data-driven approach that prioritizes user experience, application integrations, and artificial intelligence (AI) automations to determine what will yield the most positive result by eliminating or fixing issues before the end user is impacted.

Go beyond the traditional IT help-desk and deliver a modern IT service desk experience that leverages a best of breed AI predictive and technology assessment solution with Protected Harbor.

Resolve IT issues quickly and efficiently before they go critical. 

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Protected Benefits

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DESIGN. IMPLEMENTATION. INTEGRATION.

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